Terms of service
TERMS OF SERVICE
Overview Welcome to Padel Problems. The terms "we," "us," and "our" refer to Padel Problems. We operate this store and website to provide you with a curated shopping experience (the "Services"), powered by Shopify.
Please read these Terms carefully — they cover your rights and responsibilities when using our Services, including warranty disclaimers and limitations of liability.
By visiting or using our Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our Services.
Section 1 – Access & account By using our Services, you confirm you are at least the age of majority in your region, and that any information you provide — including billing, payment, and shipping details — is accurate and complete. You are responsible for keeping your account secure and for all activity under your account. Accounts may not be transferred or sold.
Section 2 – Our products We do our best to represent our products accurately, but colours and appearances may vary depending on your device and settings. We do not guarantee that products will match exactly what you see on screen. Product descriptions are subject to change, and we reserve the right to discontinue or limit availability of any product at any time.
Section 3 – Orders Placing an order is an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed only once we accept and process payment. Please review your order carefully before submitting — we may not be able to cancel after acceptance. If we decline or change your order, we'll contact you using the details provided.
All returns and exchanges are governed by our Refund Policy. Purchases are for personal use only — not for commercial resale or export.
Section 4 – Prices & billing Prices are subject to change without notice. The price charged is the price at the time of your order, as shown in your confirmation email. Prices do not include taxes, shipping, or import charges unless stated.
You agree to provide accurate payment information and authorise us to charge your chosen payment method for all purchases, including applicable taxes and shipping.
Section 5 – Shipping & delivery All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Once your order is handed to the carrier, risk of loss transfers to you.
Section 6 – Intellectual property All content on our Services — including designs, graphics, text, and trademarks — is owned by Padel Problems or its licensors and is protected by intellectual property law. You may use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, or create derivative works from our content without prior written consent. All rights not expressly granted are reserved.
Section 7 – Optional tools We may provide access to third-party tools as part of our Services. These are offered "as is" without warranty or endorsement. Your use of any third-party tools is at your own risk.
Section 8 – Third-party links Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Accessing them is at your own risk.
Section 9 – Relationship with Shopify Padel Problems is powered by Shopify. All sales are made directly with Padel Problems. Shopify is not responsible for any aspect of your transactions with us, and you release Shopify and its affiliates from any related claims.
Section 10 – Privacy policy Your personal information is handled in accordance with our Privacy Policy and Shopify's Privacy Policy. By using our Services, you confirm you have read and understood both.
Section 11 – Feedback By submitting feedback, reviews, or suggestions, you grant Padel Problems a perpetual, royalty-free licence to use that content for any purpose, including improving and promoting our Services. You confirm you own the rights to anything you submit and that it complies with these Terms.
Section 12 – Errors & omissions We reserve the right to correct any errors, inaccuracies, or omissions in pricing, descriptions, or availability at any time — including after an order has been placed — without prior notice.
Section 13 – Prohibited uses You may only use our Services for lawful purposes. You may not use them to violate any laws, infringe intellectual property rights, harass others, transmit spam or malware, impersonate others, or interfere with the security or functionality of our Services. We reserve the right to suspend or terminate your account for any violation of these Terms.
Section 14 – Termination We may terminate your access to our Services at any time without notice. You remain liable for any amounts owed up to the date of termination. Sections covering intellectual property, feedback, liability, and indemnification survive termination.
Section 15 – Disclaimer of warranties Our Services and products are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted, timely, or error-free service. Some jurisdictions may not allow certain warranty exclusions — in those cases, exclusions apply to the maximum extent permitted by law.
Section 16 – Limitation of liability To the fullest extent permitted by law, Padel Problems and its affiliates, partners, and service providers will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products — including lost profits, lost data, or replacement costs.
Section 17 – Indemnification You agree to indemnify and hold harmless Padel Problems, Shopify, and our affiliates from any claims, damages, or costs — including legal fees — arising from your breach of these Terms, your violation of any law, or your use of our Services.
Section 18 – Severability If any part of these Terms is found to be unlawful or unenforceable, that part will be severed and the remainder will continue in full effect.
Section 19 – Entire agreement These Terms, together with any policies posted on our site, constitute the entire agreement between you and Padel Problems regarding your use of our Services.
Section 20 – Assignment You may not transfer or assign your rights under these Terms without our prior written consent. We may assign our rights without notice.
Section 21 – Governing law These Terms are governed by the laws of the jurisdiction where Padel Problems is headquartered. You consent to the jurisdiction of those courts.
Section 22 – Changes to these terms We may update these Terms at any time. Changes will be posted on this page and are effective on the date specified. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
Section 23 – Contact Questions about these Terms? Reach us at:
Padel Problems at support@padel-problems.com